We have a public fax box in outlook where many documents come in in pdf format. To be honest, even for users who have utilized outlook for decades, it is still considerably difficult to predict when problems will occur to outlook. To open this file in its own program, doubleclick it. Mar, 2015 welcome to bleepingcomputer, a free community where people like yourself come together to discuss and learn how to use their computers. Finally exit registry editor and restart outlook to check if the issue is gone.
Note the instructions about clearing your thumbnail cache. Knowledge base pdf creation software, free pdf editor, free. When you click on the attachment, youll first see the dialog asking you to confirm that the attachment comes from a trustworthy source. It is pretty common to encounter assorted issues in outlook. If i right click on the pdf file and say open, it works. Personally this outlook 20 has been nothing but problems from day 1 and i wouldnt be surprised if this is an outlook issue and not a adobe pdf issue. Once youre inside the preferences screen, use the categories menu on the lefthand side to select internet. Jul 14, 2017 uninstalled the third party pdf viewer that i had been using. Repair of office 2016 both the simple and longer repairs.
I was able to double click the file and it would open in adobe reader no problem, its was simply when clicking on the file while reading an email. Click on this link, download and run the installers that are listed and run them and that should fix it. Find answers to cannot view pdf in outlook 2016 from the expert community at experts exchange. This problem re accrue in all of our workstations in the organization.
A 64 bit version of pdf xchange viewer pdf xchange editor is being used in conjunction with a version of ms outlook older than office 2010 ms outlook versions prior to office 2010 are available only in 32 bit even when they are used on 64 bit pcs. Why wont the send by email feature work in conjunction with microsoft outlook. She also created video training cds and online training classes for microsoft outlook. Microsoft post also directed me to delete a registry key that doesnt exist on my computer post a reply. Aug 31, 2016 hi, sorry for the long wait, this has been fixed for pdf architect 5. Solution architect and developer specialising in microsoft azure, web, mobile, windows and office 365 stuff. What are the msi installation switch options for the pdf xchange family of products.
Hi i had this issue on a new 2016 build with ivanti workspace control, office. This only applies to a few of you but youll be glad to see it if youve been one of the victims. Ive seen windows updates break attachments in outlook in other ways before. Assume you are having phantompdf, which is installed on c. No account associated with the email while signing. There is a similar issue with html files that the workaround below will not work for, in that case you still need to open the file in the browser directly to view it. Occurs if you have the 64bit version of outlook installed. Outlook 2016 outlook 20 outlook for office 365 outlook 2019 more. Quick print issues with acrobat dc and outlook 2010. Disabling internet auto detect did the trick for me.
When that didnt work, i tried a full uninstall and reinstall of office 2016. Outlook for office 365 outlook for office 365 for mac outlook 2019 outlook 2016 outlook 20 outlook 2010 outlook 2007 outlook 2016 for mac outlook for mac 2011 outlook 2019 for. I should add that i am using outlook 2016 on a windows 32 bit pc. If its only happening in outlook i would suggest doing some research to find out if there are any known issues with recent windows updates installed on that pc.
A 64 bit version of pdf xchange viewer pdf xchange editor is being used in conjunction with a version of ms outlook older than office 2010. As per the issue description mentioned above, you are facing issue when trying to quick print pdf attachments in outlook, is that correct. Worldclass pdf editor for pdf document generation and management. Office 2016 came preinstalled on this twoweekold dell. As part of the upgrade, we are also moving accounts to a more secure and reliable infrastructure. No we have not tried an installuninstall of foxit reader to fix this issue. Uninstalled the third party pdf viewer that i had been using. Uncheck all the enable protected view checkboxes and click ok. Aug 20, 2016 do you have the newest reader installed. If you still cannot open a word or excel file, that came from email or from a network source, then. When that didnt work, i then tried an uninstall and reinstall of adobe reader dc. I have enabled pdf handler from the trust center but i am still getting this error message.
Apr 04, 2018 or does the same prompt come up when trying to open previously downloaded pdfs. Within microsoft outlook 2010, go to file menu and click options. It used to work, so im not sure whats changed, but we. The above problem mostly occurred after a system update, office update or software reinstall.
New version of the thumbnail fix which hopefully fixes pdf thumbnails appearing for the wrong files. If you still cannot open a word or excel file, that came from email or from a network source, then make sure that the file is unblocked. Opening pdf files via a double click will open it in the reader app and can even be edited in word 20. Special thanks to ryan gregg for help with the windows xp version. A microsoft outlook most valuable professional mvp since 1999, diane is the author of several books, including outlook 20 absolute beginners book. Fixes or workarounds for recent issues in outlook for pc. Click on this link, download and run the installers that are. This should work directly on a 32bit version of windows with the latest version of adobe reader or adobe acrobat installed. This results in compatibility issues when 64 bit version of our products are used. Please try the troubleshooting steps given in the following forum thread discussing the similar issue. Ms outlook versions prior to office 2010 are available only in 32 bit even when they are used.
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